Cancellation & No-Show Policy

• 48 Hours’ Notice Required – We kindly request at least 48 hours’ notice for appointment cancellations or rescheduling.

• Late Cancellations – Appointments canceled with less than 48 hours’ notice will incur a $50 cancellation fee.

• No-Shows – Failure to arrive for a scheduled appointment will result in a charge of 50% of the scheduled service cost.

• Extenuating Circumstances – We understand that emergencies happen; however, we ask for respect toward our providers’ time, as reschedules impact the flow of business and the appointment slots held specifically for you.

Credit Card On File

A valid credit card is required to be kept securely on file for all clients. Your card will only be charged in the event of:

• Late cancellations

• No-shows

• Processing payment at checkout

• Invoicing for product orders

Annual Good-Faith Exam Requirement

For any services considered medical in nature—lasers, microneedling, and medium-depth chemical peels—Washington State law requires an annual good-faith exam with our medical director—Sharon Lemoine, ARNP.

• This quick, virtual assessment ensures your safety and eligibility for treatment.

• If it has been over one year since your last exam, please schedule before your appointment.

Click here to schedule your Good-Faith Exam →](BOOK EXAM)