
Policies & Procedures
At Skin Therapy Gig Harbor, we value your time and our providers’ time. The following policies ensure we can offer the best possible care and accommodate all of our clients efficiently and respectfully.
Cancellation & No-Show Policy
• 48 Hours’ Notice Required – We kindly request at least 48 hours’ notice for appointment cancellations or rescheduling.
• Late Cancellations – Appointments canceled with less than 48 hours’ notice will incur a $50 cancellation fee.
• No-Shows – Failure to arrive for a scheduled appointment will result in a charge of 50% of the scheduled service cost.
• Extenuating Circumstances – We understand that emergencies happen; however, we ask for respect toward our providers’ time, as reschedules impact the flow of business and the appointment slots held specifically for you.
Credit Card On File
A valid credit card is required to be kept securely on file for all clients. Your card will only be charged in the event of:
• Late cancellations
• No-shows
• Processing payment at checkout
• Invoicing for product orders
Please reach out to our office directly via text, or phone call (253-528-7048) if you have any questions or have an extenuating circumstance for your upcoming appointment.